+JOB VERGEBEN+ Travel Consultant/Specialist – German Speaking in Prague, Czech Republic
DREAM JOB QUICK INFO
Your tasks
As a passionate, experienced travel consultant, you will be at the forefront of Hurtigruten-customer interactions, bringing our incredible expedition cruise experiences to life and bringing customers closer to their trips of a lifetime.
As a passionate guest advocate, you will maintain regular contact with customers/guests and suppliers throughout to ensure total satisfaction, on both inbound and outbound calls and emails.
As an effective salesperson, you have demonstrable, effective sales consulting techniques to understand customer needs, effectively converting them to guests via inbound or outbound contact to reach and exceed sales targets and delight guests.
Passionate about continuous improvement, you will continuously monitor and communicate guest feedback, and proactively improve processes and documentation in collaboration with global colleagues. You will also identify, escalate, and resolve any client complaints quickly and efficiently.
As a passionate explorer, you will offer expert advice and personal recommendations on enhancements to guest experience, whether through suite experiences, upgrade packages, excursions, or pre- and post- trips.
The Benefits
Free advanced training
Sales commission
Amazing staff rates for our own voyages
For ten years I’ve been motivated and supported to try different roles and grew into the role of Expedition Leader. Together with the team on board, we aim to give our guests a journey of a lifetime.”
Tessa van Drie, Expedition Leader
WHY WORK WITH US?
Formed in 1893, Hurtigruten is the world’s leading adventure travel group. HX is our expedition cruise business, taking our guests on big adventures, from the wilderness of the Arctic to the Galápagos Islands, in our purpose-built expedition ships, we have loads of destinations in over 40 countries.
Your Skills
You are a passionate, experienced travel consultant who will delight our guests by offering an unforgettable experience from their very first call. You will be responsible for providing exceptional levels of service, to both our B2B and B2C customers, seeking an unforgettable life-changing experience, converting, and retaining them throughout their guest lifecycle.
Job Location
Prague offers you a fascinating mix of historic architecture, picturesque alleyways and vibrant culture.
This position is onsite at our office in Prague’s city centre, DOCK IN FIVE.
Important info regarding the application
Are you interested in working in a vibrant and culturally rich city while providing Hurtigruten travelers with unforgettable experiences in stunning landscapes?
Then apply now.
